Frequently Asked Questions


FAQ / Help

What will be the procedure in case of theft, loss, or damage to my property?

GES values your property. We truthfully apologize for any inconvenience that may occur as a result from our service. Any theft, loss, or damage to your property must be reported to us immediately after completion of the cleaning service to determine the best course of action. The conducted report must be acknowledged from GES and the client.

In no event will GES be liable to you or any third party for any actual or alleged damages or losses resulting directly or indirectly from your failure to adhere to your obligations. GES also assumes no liability or responsibility for personal injury of any nature whatsoever, resulting from the cleaning service performed by our representatives.

What if I am unsatisfied with the cleaning service?

GES’ primary goal is full satisfaction of our customers and we always want to provide a professional cleaning service. If ever you are unsatisfied or have any concerns regarding our service, kindly approach our representatives during or after the completion of the cleaning. You will be further given the option to contact our customer service representative at not later than twelve (12) hours from the service to address your concerns. Our representative will assess the area and if justified, we will re-clean your home free of charge.


7th Floor, Unit B, 8 Rockwell, Hidalgo Drive, Rockwell Center, Makati City 1210, Philippines

+632 7624 6156




Stay in Touch